Customer Feedback and Testimonials
I wanted to let you know how happy we are with the job you and your crew did in our basement. Its is such a difference. And I also wanted to thank you so much for coming back over the next morning, and taking care those little spots. It held up wonderful with that following rain. Please feel free to share this on your website, as I would highly recommend you and your company to anyone.
Kenmore, New York
Thank you for the very professional and efficient basement waterproofing that you provided on July 22nd. My basement had been a scary sight until you guys got at it.
I’m very satisfied with your work and would not hesitate to recommend Basement Services of WNY for anyone in need of basement waterproofing work.
Lancaster, New York
Another Satisfied Customer
Amherst, New York
Mike Jusko and his partner did a very good job and were two pleasant people to have around and very helpful.
They took down all my shelving and will put the shelves back up ( as soon as I call Mike and tell him I’m ready).
We were glad we called Basement Services and have recommended you to friends.
Felix & Florence
Williamsville, New York 14221
We are writing to let you know how pleased we are with the recent work we had done in our basement by “Basement Services”. You did a great job of removing the 20+ year old paneling and ceiling tiles in our basement.
The newly exposed walls look great now that you have cleaned them with anabec cleaner and painted them with two coats of antimicrobial epoxy paint.
It is amazing that you were able to accomplish this including the clean-up in two days.
What an improvement! Our basement has been completely transformed.
It not only looks great, but it also provides a healthier foundation for our home.
Dave & Maureen
Buffalo, New York
This is an unsolicited letter of recommendation for Basement Services of Western New York.
We have contracted with them for two different services within a time span of approximately three years.
In both instances, we have found their work to be of high quality, conducted with professionalism and in a timely manner.
Their evaluation of the job and descriptive consultation with us as the client was clear and pricing remained within the quote range.
These qualities were consistent when a prompt response to an emergency was required.
Their consideration of the work are during the job and clean up afterwards was commendable.
We do not hesitate to recommend this company to you and in particular Mr. Mike Jusko.
A Satisfied Customer
Niagara Falls, New York
My wife and I recently contracted with Mike Jusko of “Basement Services of Western NY” to evaluate and repair a crack in the basement wall of our 30 year old home.
Since Mike’s firm uses a process with which we were completely unfamiliar, we weren’t sure what to expect and were naturally somewhat apprehensive.
When Mike arrived to estimate the job he thoroughly explained the process and answered all of our questions completely and professionally. We especially appreciated the fact that the process did not require digging up the area near our foundation and that the work carried a lifetime warrantee.
We were also pleasantly surprised at the reasonable estimate.
On the day of the job Mike and his assistant arrived precisely on time and ready to work.
They completed the job in less time than he estimated, created far less of a mess than we had anticipated and left the work area neat and clean. The leakage we were experiencing from the wall crack had been completely eliminated, the wall was now dry and the crack was repaired and sealed with an epoxy paint/sealer.
We were very satisfied with the work and Mike assured us that if there was a problem in the future he would be back to fix it.
About 2 weeks later we received a call from Mike asking if we were satisfied with the work and the condition of the repaired wall. Unfortunately, a very small amount of water had begun to seep through the wall at one point of the crack about a week after the job was done. When I mentioned this to Mike he rearranged his work schedule and he and his assistant came back to our house the same morning and fixed our problem. He reassured us that if there were any future problems they would return to fix them as well.
Since the last repair we have had no additional seepage problems in spite of the heavy rain and thawing we have been experiencing.
My wife and I could not be more pleased with the price, punctuality and professionalism with which the job was done on our basement wall. We would not hesitate to HIGHLY RECOMMEND Mike and his company to anyone with a similar problem.
Good help is often hard to find- but GREAT help is what we received from Mike and Basement Services of Western NY!
Michael & Linda
Wheatfield, New York